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First tell us who you are. If you are currently experiencing an issue at your clinic and would like to learn more about how we might assist you, please continue to submit your requests.

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Issues we have resolved for our clients:

  • Insurance company refused to pay clinic due to uniqueness of services. Resolved by MedTrio billing.
  • Claims clearinghouse deleted claims. MedTrio has claim receipt tracking.
  • Payer didn’t send proper amounts in ERA. Medtrio has balance/payer tracking.
  • Special user access to MedTrio so hospital can login to retrieve patient antepartum from OB practice.
  • MedTrio Lab Audit to check on accuracy of lab results.
  • Special request via MedTrio Custom Settings to resolve issues due to changes in healthcare/payers


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