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Issues we have resolved for our clients:

  • Insurance company refused to pay clinic due to uniqueness of services. Resolved by MedTrio billing.
  • Claims clearinghouse deleted claims. MedTrio has claim receipt tracking.
  • Payer didn’t send proper amounts in ERA. Medtrio has balance/payer tracking.
  • Special user access to MedTrio so hospital can login to retrieve patient antepartum from OB practice.
  • MedTrio Lab Audit to check on accuracy of lab results.
  • Special request via MedTrio Custom Settings to resolve issues due to changes in healthcare/payers

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