Are you adjusting to your EHR or is it the other way around? Are you having to change the way you enter medical codes in order to properly submit claims? Most likely you’re changing your workflow to meet the “demands” of the technology, or the payer. In healthcare, there is no such thing as a one-size-fits-all solution. There are far too many factors to weigh, and no practice has ever been the same as another in my experience.

I’m not talking about having personalized software according to how the individual user wants their workflow setup (which is needed and should be a given), I’m talking about making tailored programs based on what the practice requires in order to run as efficiently as possible. Bye-bye one-size-fits-all…hello there, tailor made.

Now I know what you’re thinking, this will cost a small fortune right? No, it should not, it should be reasonably affordable because it should be considered part of the implementation to have a platform appropriate for conducting the practice, staff, and any requirements due to the specialty.

Making improvements to software to assist patients and providers should not be nothing new, and changes should be made as needed. But unfortunately this is not always the case. Assistance should be available to those with all problems, large and small. With new sub-specialties emerging with the advancement of telehealth, new issues arise in billing that have to be addressed promptly. It’s difficult to get paid for services because of a unique or new application, and it requires quick resolution.

Changing times calls for changing software. You can’t have a system like everyone else if you have unique or innovative changes. Contact Us for more information.

Author: Jennie Welter

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